P-EBT: Money for Food for All NYC Public School Students

P-EBT Updates

(Last updated: October 2, 2020)

If you have not received a P-EBT food benefit for your child, please contact the State using one of the following:

**NEW! State P-EBT Contact Form**

Click here to complete the contact form. 

NY State P-EBT Helpline: 1-833-452-0096

Staffed 8:30am – 5:00pm, Monday – Friday. 


TO REACH A REPRESENTATIVE: Select language then stay on the line. It will cycle through a menu of options, but just stay on the line and do not make any other menu selections. This is the fastest way to reach a representative. 

For those receiving P-EBT on their Medicaid Common Benefit Identification Card (CBIC) (Wave 2):



For those getting a new card just for P-EBT (Wave 3):

Please note: When activating your P-EBT Wave 3 

card, DO NOT use your child's social security

number when prompted. Instead, enter your child's

actual date of birth. 


The mailer that contains the P-EBT card and letter for Wave 3 looks like this:

Card Activation Line: 1-888-328-6399

This is also the number you will use to check the balance on your card.


You can also check your card balance by visiting www.connectebt.com.

P-EBT Resources 

Download P-EBT Flyer

An overview of P-EBT food benefits for students in NYC. Download the PDF in: 

Youth Food Advocates' Visual

Youth Food Advocates created a visual as an easy way for NYC students and their families to learn, understand, and share information about P-EBT:

Frequently Asked Questions (FAQs) 

Community Food Advocates created FAQs specific to NYC, available in:

The New York State Office of Temporary and Disability Assistance (OTDA) administers P-EBT and has FAQs available: 

State FAQs


Community Food Advocates has recordings of recent presentations about P-EBT:

P-EBT Wave 2: Info for families with students enrolled in Medicaid

Info Session on May 27, 2020

Presentación en español


Click here for more information on how to activate and set up a PIN for a card, and more...

Need Help with P-EBT?

Call the State P-EBT Helpline: 1-833-452-0096


Community Food Advocates

110 Wall Street

New York, NY 10005


© Copyright 2018 Community Food Advocates. All Rights Reserved.

  • Facebook
  • Grey Twitter Icon
  • Grey Instagram Icon